It's not a platforms responsibility to protect a product distributor from unsatisfied customers, imagine if any agency you deal with stopped taking complaints and refused to point you in the direction of the source of the problem, that would be called interference and treated as acting in bad faith.
@TheOneWhoSighs
I'm unfamiliar with the edited comment you refer to, but as to the cultivation of a toxic community that harasses scanalators, that seems to place an undue burden on the staff members who maintain infrastructure, in comparison, batoto and even individual scanalators sites have...