I can hear her picking up bits and pieces of her pride and self-confidence one by one. Emperor may be rude, but he cares for her in his own strange way, I guess.
Being in the customer care business can be the most demoralizing experiences. It's amazing how terrible people can be when they think it's your job to take their abuse. I totally understand where she's coming from too. At some point thank you and sorry are just weapons to fight off the enraged zombies--- I mean customers
This chapter really upped the character chemistry. ovo (as someone who has been in customer service positions for most of her working life: god, I feel this woman on so many levels.)
this poor woman, customer service is hell. I UNDERSTAND YOU COMPLETELY!!! THE CUSTOMER ISN'T ALWAYS RIGHT, THE CUSTOMER OFTEN SUCKS!!!! but anyway, new guy looks sketchy, emperor and mc getting a little closer, that's nice ehehe (though i've only read chapter 7 and now 8 and then went to look at the raws sdaflkjfdl i should... go start from the beginning like a normal person oops)